What is meant by OOS rate / Out of Stock Rate?*
The % of items that a seller cancels once the order is received
The % of products canceled by Daraz
The % of products which have canceled by the customer
The number of products deleted by a seller
If a seller only receives 10 orders having 1 item per order in a period of 2 weeks and the seller cancels 4 of these orders, what will the seller OOS rate be?*
10%
80%
4%
40%
How will a seller’s daily order limit be affected if a seller has an OOS rate of > 6 % in an operational scorecard cycle?*
Daily order limit will be set to 10,000
Daily order limit will not be affected
Daily order limit will be set to 0, meaning a seller will no longer be able to take any orders for a period of 4 days and until the seller clears the relisting test.
None of the above
When is the operational performance of a seller measured?*
Bi-monthly (1st - 14th and 15th - last day of the month)
Weekly
Monthly
Daily
What is meant by the daily order limit?*
The number of orders a seller is allowed to get in a day.
The number of orders that a seller needs to process in a day
The number of products a seller needs to have in stock on a given day
All of the above
If a product’s stock is near 0 , what should a seller do?*
Set the current stock to the maximum value
Check the stock in inventory dedicated to Daraz and add/subtract that to the available stock
Delete the product
Arrange additional stock inventory while making no changes to the available stock value on the seller centre.
In cases where an order is received on a product where ‘available stock’ > 0 and a seller doesn’t have the item, What should a seller do? (This is just an example and reaching such a situation is highly discouraged by Daraz)*
Ship a similar item to the customer
Cancel the order
Cancel the order, set available stock to 0 and make sure all other products actually have the stock which you have mentioned.
All of the above
What happens when orders against a product are consistently canceled because the item is out of stock?*
Nothing Happens
You will get a warning
The product won’t be visible to the customers anymore
The product will be deactivated permanently
Where can a seller find the current stock of their products?*
Products Tab > Manage Products tab > Hover over any row from the “Available” column
Products Tab > Manage products tab > Hover over any row from the “SKU” column
Orders tab
None of the above
What financial penalty does a seller get if a product is canceled by the seller after changing its status to “ready to ship” ?*
750 PKR fine per instance
80 PKR fine per instance
50 PKR fine per instance where the maximum amount deducted cannot exceed 10% of the total payout for the cycle.
500 PKR fine per instance where the maximum amount deducted cannot exceed 10% of the total payout for the cycle.
Why do you think your performance was outside Daraz Standard?*
What steps will you be taking to bring your performance within Daraz Standard?*