SOLVED This domain points to an IP address that does not use the DNS servers associated with this server

  • Cyberian's Gold

    Error: (XID zhd3bd) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface.

  • Cyberian's Gold

    You got this error because the domain is not yet pointing to hosting server. you have need to ask hosting provider directly added domain as addon domain in account “account name” from hosting end. You may need to re-log in the account to see the domain.

  • Cyberian's Gold

    You got this error because the domain is not yet pointing to hosting server. you have need to ask hosting provider directly added domain as addon domain in account “account name” from hosting end. You may need to re-log in the account to see the domain.


  • Why we are getting this error?

    In many cases, you will get this error by the security reasons which you love to undergo. Sometimes, you may forget the security options you have enabled it. The privileged person nothing but the server admin have disabled the addon domain or parked domain. This will be resolved once if you sort out the problem. cPanel is used mostly to manage the linux hosting websites control. You have an option to create the accounts, sub-domain addition, addon domains, parked domain from the cPanel as a controller.

    If you have tried to create an addon domain without changing the nameserver then this error will appear in your cpanel account while adding an addon domain. You always have to point namesever of your domain where you have to host its website.

    We explain the error traces responded by adding the addon domains on the cPanel which has been existed already. If you are with root access; it would be simple to use. Anyway! This is common issue. You can simple resolve this error by changing nameserver of your domain and point it to your server. We have 2 solutions to overcome it.

    Solution 1:

    The second solution is quite interesting and simple! Users won’t have much knowledge in it. But you can try the best to hope well.

    You just have to change the nameserver of our domain and point it to your server. After changing nameserver you can host that domain’s website and create an add-on domain in cpanel.

    Note: You will be now free to addon domains without any problem. Its just have few steps once if you get nameserver error.

    Solution 2:

    The solution 2 is highly preferable for many users. You can solve the error using WHM panel. Use the WHM tweak settings and you have an option called “Allow Remote Domains”. If you enable the option – the error will be sorted out.

    For detailed explanation follow the below steps:

    1. First, use your credentials to log in to the WHM account.

    2. Apply yourself as a root user.

    3. Now search and click the “Tweak settings”.
      66ad732a-55a0-4856-9ce4-95d54fc1215b-image.png

    4. From that search the “Allow Remote Domains”.
      b335ef16-82b0-4456-b21b-b45422138345-image.png

    5. Just click to enable it by turn on.

    6. Save the above listed method.

    Note: For your security reason; you have disabled the Allow Remote domains. So keep in mind, once if you add the addon domains don’t forget to turn off the “Allow Remote Domains”.

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