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Maintenance activity on SMW5 cable system relating to Power Feed Equipment in TUAS (Singapore)

  • Cyberian's Gold

    We have been informed by our upstream providers that they will be conducting a planned maintenance activity on SMW5 cable system relating to Power Feed Equipment in TUAS (Singapore). During this maintenance activity, Singapore- Sri Lanka Segment of SMW5 cable system will be powered down and as a result, Singapore bound capacities will remain unavailable. Singapore bound (East Bound) internet and IP services will be degraded or may be unavailable during the activity.

    Schedule:

    Start Date and Time: 30-Jan-2021 01:00 AM (0100Hrs) PST

    End Date and Time: 30-Jan-2021 05:00 AM (0500Hrs) PST

    Impact: Service degradation or outage may be observed on East Bound destinations

    Affected Service: Service degradation or outage on East bound destinations Internet/IP Services

    We shall remain in your reach for any query or concerns during this time. Your considerate cooperation and patience would be highly appreciated.

    We regret for any inconvenience this might cause you.

  • Cyberian's

    We have been informed by our upstream providers that they are observing a subsea fault in SMW5 cable system, 23kms from CLS Abu Talat in Egypt.

    All west bound capacities on SMW5 cable system are on outage due to this fault. Marine repair operation will start after issuance of permits from concerned authority.

    Currently no ETR is available.

    Affected Service: Service degradation may be faced on Internet/IP Services

    We shall remain in your reach for any query or concerns during this time. Your considerate cooperation and patience would be highly appreciated.

    We regret for any inconvenience this might cause you.

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