How can i Block my Stolen or lost Mobile Phone


  • Cyberian's Gold

    how can i block my stolen or lost phone with pta please help…


  • Cyberian's

    @moaaz said in How can i Block my Stolen or lost Mobile Phone:

    how can i block my stolen or lost phone with pta please help…

    Official PTA Guideline to Block Stolen/Lost Mobile Phones in Pakistan

    ATTENTION MOBILE PHONE USERS

    REPORT STOLEN MOBILE PHONES

    How to Report Mobile Theft?

    • If your mobile phone handset has been stolen/snatched or misplaced, you can lodge a complaint with PTA in the following ways to get it blocked:
    • Helpline: 0800-25625
    • Email PTA at: [email protected] OR
    • Visit PTA Headquarters or nearest PTA Zonal office

    • The complainant can also contact Citizens Police Liaison Committee (CPLC)
    helplines: 1102, 021-35662222 Et 021-35682222 for lodging complaint of snatched / stolen / lost mobile phone.

    What to Provide?

    • All IMEls. of Stolen/lost Mobile Phone
    • Mobile number (used in stolen/lost phone)
    • Brand/modeUcolor
    • Date of incident
    • Name
    • CNIC number
    • Father’s name/Mother’s name
    • Address
    • Contact number

    How to Check Status of Phone?
    The status of blocking can be checked after 16 working hours of reporting in following ways:

    • SMS: Send15-digit IMEI to 8484
    • Website: Link
    • Android App: Check status of device via android application (DVS) Once blocked, following status shall be displayed against the stolen

    IMEI search:

    "Your mobile device (IMEI is blocked(Reported Stolen/Lost/Misused to PTA)"
    

    Notes:

    • PTA’s mandate is only limited to blocking of phone. In order to trace/track stolen phone, local police may be approached.
    • False reporting is a criminal offence and will be dealt as per law.

    IMEI of a mobile device can be found by dialing “*#06#”, It can also be checked in the “settings” a of mobile device.
    IMEl is also printed on the device box.
    PTA


  • Cyberian's Gold

    @moaaz said in How can i Block my Stolen or lost Mobile Phone:

    how can i block my stolen or lost phone with pta please help…

    The IMEI code: to block a lost or stolen handset
    This is a 15 or 17-digit number that is unique to each phone. You will need to give this number to your telecom provider so they can block your SIM card if your handset is lost or stolen. It usually comes with the packaging of your phone and also features on your bills.


  • Cyberian's

    Find, lock, or erase a lost Android device
    If you lose an Android phone or tablet, or Wear OS watch, you can find, lock, or erase it. If you’ve added a Google Account to your device, Find My Device is automatically turned on. Learn how to make sure that your device can be found if it gets lost.

    To find, lock, or erase an Android phone, that phone must:

    • Be turned on
    • Be signed in to a Google Account
    • Be connected to mobile data or Wi-Fi
    • Be visible on Google Play
    • Have Location turned on
    • Have Find My Device turned on

    Remotely find, lock, or erase

    1. Go to android.com/find and sign in to your Google Account.
    • If you have more than one phone, click the lost phone at the top of the screen.
    • If your lost phone has more than one user profile, sign in with a Google Account that’s on the main profile. Learn about user profiles.
    1. The lost phone gets a notification.
    2. On the map, you’ll get info about where the phone is.
    • The location is approximate and might not be accurate.
    • If your phone can’t be found, you’ll see its last known location, if available.
    1. Pick what you want to do. If needed, first click Enable lock & erase.
    • Play sound: Rings your phone at full volume for 5 minutes, even if it’s set to silent or vibrate.
    • Secure device: Locks your phone with your PIN, pattern, or password. If you don’t have a lock, you can set one. To help someone return your phone to you, you can add a message or phone number to the lock screen.
    • Erase device: Permanently deletes all data on your phone (but might not delete SD cards). After you erase, Find My Device won’t work on the phone.
    • Important: If you find your phone after erasing, you’ll likely need your Google Account password to use it again. Learn about device protection.

    Tip: If you’ve linked your phone to Google, you can find or ring it by searching for find my phone on Google.com

    Find with an app

    • On another Android phone or tablet, open the Find My Device app Find My Device app
    • yet have the app, get it on Google Play.
      Sign in.
      If your own device is lost, tap Continue as [your name].
      If you’re helping a friend, tap Sign in as guest and let your friend sign in.
      Follow the same steps as listed above. Continue to steps.

    Be ready to find a lost Android device

    Source Google Andriod


  • Cyberian's

    @moaaz said in How can i Block my Stolen or lost Mobile Phone:

    how can i block my stolen or lost phone with pta please help…

    Official PTA Guideline to Block Stolen/Lost Mobile Phones in Pakistan

    ATTENTION MOBILE PHONE USERS

    REPORT STOLEN MOBILE PHONES

    How to Report Mobile Theft?

    • If your mobile phone handset has been stolen/snatched or misplaced, you can lodge a complaint with PTA in the following ways to get it blocked:
    • Helpline: 0800-25625
    • Email PTA at: [email protected] OR
    • Visit PTA Headquarters or nearest PTA Zonal office

    • The complainant can also contact Citizens Police Liaison Committee (CPLC)
    helplines: 1102, 021-35662222 Et 021-35682222 for lodging complaint of snatched / stolen / lost mobile phone.

    What to Provide?

    • All IMEls. of Stolen/lost Mobile Phone
    • Mobile number (used in stolen/lost phone)
    • Brand/modeUcolor
    • Date of incident
    • Name
    • CNIC number
    • Father’s name/Mother’s name
    • Address
    • Contact number

    How to Check Status of Phone?
    The status of blocking can be checked after 16 working hours of reporting in following ways:

    • SMS: Send15-digit IMEI to 8484
    • Website: Link
    • Android App: Check status of device via android application (DVS) Once blocked, following status shall be displayed against the stolen

    IMEI search:

    "Your mobile device (IMEI is blocked(Reported Stolen/Lost/Misused to PTA)"
    

    Notes:

    • PTA’s mandate is only limited to blocking of phone. In order to trace/track stolen phone, local police may be approached.
    • False reporting is a criminal offence and will be dealt as per law.

    IMEI of a mobile device can be found by dialing “*#06#”, It can also be checked in the “settings” a of mobile device.
    IMEl is also printed on the device box.
    PTA


  • Cyberian's

    Here is way to block your sotolen/lost mobile

    Online CPLC:

    1. You can Online Complaint as mentioned at CPLC Link
    2. you can check online your IMEI click here
      Last Updated: September 15, 2019
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    Phone Call:

    1. Contact CPLC 24/7 Call Centre helplines 1102 021-35662222 & 021-35682222 for lodging complaint of snatched / stolen / Lost Mobile Phone.
    2. Provide IMEI No of snatched / stolen / Lost Mobile Phone along with other relevant information.
    3. Information of snatched / stolen / Lost Mobile Phone is sent to PTA for issuing blocking instructions to all mobile network operators.
    4. Mobile network operators block snatched / stolen / Lost Mobile Phone within 24 hours.

    Via Fax:

    1. You can Fax complaint to CPLC at 021-35683336
      Last Updated: September 15, 2019

    Email:

    1. You can send via email to PTA at [email protected]
    2. PTA recently launched a Customer Services Center you can also call (9:00AM to 9:00 PM) Click Here to Check Detail

    What is IMEI?
    MEI is a number which is unique to GSM every mobile. It is usually found printed on or underneath the phone’s battery and warranty card or your Phone packing box. IMEI of any set can also be found by dialing the sequence *#06# into the phone if you have your phone. The IMEI number is used by the GSM network to identify valid devices and therefore can be used to stop a stolen phone from accessing the network.

    For example, if a mobile phone is stolen, the owner can call PTA Authorities and instruct them to “block” the phone using your phone IMEI number. This renders the phone useless, regardless of whether the phone’s SIM is changed.



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